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Source: Harvard Business Review
Published: January 2019

Breaking the Email Obsession

Circulated: January 15, 2020

The average professional spends 28% of the work day reading and answering email — that amounts to 2.6 hours spent and 120 messages received per day. Professionals check their email inbox an average of 15 times per day, or every 37 minutes, yet only 8% of coworkers expect a response within an hour.

Practices to break the inbox habit:

  • Turn off notifications and instead check your email hourly.
  • Move every email out of your inbox the first time you read it.
  • Use the search functionality with search operators to re-find emails.
  • Avoid processing irrelevant or less important emails individually by setting up rules.

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