Published: April 2020
Customer Service for Anything
Circulated: April 22, 2020
Zappos has launched a hotline to help people find answers or solutions to anything they need help with — and no purchase is required.
Looking for a kind voice to discuss the latest Netflix show, your dream vacation plans, or simply the weather? Zappos would love to connect and the customer service team is available to chat — about anything. 1–800–927–7671 (press 3).
Examples of what people are reaching out about:
- Do you have any links to good do it yourself mask making tutorials?
- What has been posted publicly by my local government about stay at home orders?
- I’m just calling because I am bored and need someone to talk to, is that ok?
- Our hospital needs pulse oximeters, we can not locate any, can you help us track some down? (Yeah, Zappos found 300.)