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Source: Statista
Published: March 2020
n = 11,537 respondents

Impact on Digital Communications

Circulated: April 9, 2020

Americans have turned to the internet for a wide range of responses to the COVID-19 pandemic.

Share of adults in the U.S. who have used digital communication services as of March 2020:

                                                                                  
18-2930-49 50-64 65+
Used e-mail or messaging services to communicate with others 80% 80% 71% 74%
Searched online for information about the coronavirus 82% 79% 64% 52%
Used social media to share or post information about the coronavirus 44% 41% 34% 28%
Used video calling or conferencing services to attend a work meeting 32% 33% 22% 9%
Used the internet or e-mail to connect with doctors or other medical professionals 16% 19% 14% 15%

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