Source: Radical Candor
Published: March 2017
Circulated: April 24, 2020
Author Kim Scott was an executive at Google and then at Apple, where she worked with a team to develop a class on how to be a good manager. Radical candor is the idea that to be a good boss, you have to care personally at the same time that you challenge directly.
This framework can help you build better relationships at work and fulfill your three key responsibilities as a leader:
- creating a culture of feedback (praise and criticism)
- building a cohesive team
- achieving results you’re all proud of
Radical candor: When you care personally and challenge directly.
Ruinous empathy: When you care, but don’t challenge.
Manipulative insincerity: When neither care, nor challenge
Obnoxious aggression: When you challenge, but don’t care about how your words are received.
Bonus: 1-minute video posted by Amazon on YouTube #DayOneInsights