Source: Amazon’s 2020 Letter to Shareholders
Published: April 2021

Jeff’s Last Letter as CEO of Amazon

Highlights from the letter written by Jeff Bezos:

• We at Amazon are always flexible, but on matters of vision we are stubborn and relentless.

• Despite what we’ve accomplished, it’s clear to me that we need a better vision for our employees’ success… [In addition to wanting to be Earth’s Most Customer-Centric Company] we are going to be Earth’s Best Employer and Earth’s Safest Place to Work.

• The Climate Pledge is a signal to the marketplace that businesses should start inventing and developing new technologies that signatories need to make good on the pledge [to achieve net-zero carbon in their worldwide businesses by 2040].

• The world wants you to be typical – in a thousand ways, it pulls at you. Don’t let it happen... You have to pay a price for your distinctiveness, and it’s worth it. 

• In my upcoming role as Executive Chair, I’m going to focus on new initiatives. I’m an inventor. It’s what I enjoy the most and what I do best.

• To all of you: be kind, be original, create more than you consume, and never, never, never let the universe smooth you into your surroundings. It remains Day 1.

Sincerely,

Jeffrey P. Bezos
Founder and Chief Executive Officer
Amazon.com, Inc.

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