April 5: Digital Commerce Growth in 2020

A look at how much the pandemic accelerated the growth of e-commerce in 2020.

Source: Salesforce
Published: February 2021

Digital Commerce Growth in 2020

The pandemic accelerated the growth of e-commerce in 2020. Salesforce analyzed 1,957 digital commerce sites across 51 countries to measure the year-over-year (YoY) revenue growth. The largest growth took place in Q2 2020 where revenue was 88% higher than Q2 2019.

Global Digital Commerce Growth

Period: 2019 Quarter 4
YoY Change in Revenue (%): 6

Period: 2020 Quarter 1
YoY Change in Revenue (%): 14

Period: 2020 Quarter 2
YoY Change in Revenue (%): 88

Period: 2020 Quarter 3
YoY Change in Revenue (%): 66

Period: 2020 Quarter 4
YoY Change in Revenue (%): 56

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