Published: April 2020
Customer Service for Anything
Circulated: April 22, 2020
Zappos has launched a hotline to help people find answers or solutions to anything they need help with — and no purchase is required.
Looking for a kind voice to discuss the latest Netflix show, your dream vacation plans, or simply the weather? Zappos would love to connect and the customer service team is available to chat — about anything. 1–800–927–7671 (press 3).
Examples of what people are reaching out about:
Do you have any links to good do it yourself mask making tutorials?
What has been posted publicly by my local government about stay at home orders?
I’m just calling because I am bored and need someone to talk to, is that ok?
Our hospital needs pulse oximeters, we can not locate any, can you help us track some down? (Yeah, Zappos found 300.)