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February 21: Clear project confusion with a RACI
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February 21: Clear project confusion with a RACI

Using the RACI method to map out ownership eliminates the confusion of “who’s doing what?”

Danny Sheridan
Feb 21
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Source: Team Gannt and Fact of the Day 1
Published: August 2018 and February 2022

Clear project confusion with a RACI

A RACI chart is a matrix used to assign roles and responsibilities for milestones of a project. Mapping out ownership eliminates the confusion of “who’s doing what?”

Responsible: The team member owning completion.

Accountable: The team member who validates the deliverable before it’s deemed complete.

Consulted: The people who provide input; usually have domain expertise.

Informed: The people who are kept in the loop of project progress.

For example, when Amazon launched Free Prime member 1-day shipping, the following deliverables may be split as:

  • Display 1-day free delivery option on eligible orders

    • Product Manager: A

    • Marketing Manager: I

    • Software Developer: R

    • User Experience:  C

  • Issue a press release

    • Product Manager: A

    • Marketing Manager: R

    • Software Developer: I

    • User Experience:  C

  • Design checkout banner

    • Product Manager: A

    • Marketing Manager: C

    • Software Developer: I

    • User Experience: R

  • Write the Press Release Frequently Asked Questions (PRFAQ)

    • Product Manager: R

    • Marketing Manager: I

    • Software Developer: C

    • User Experience: C


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