Source: Team Gannt and Fact of the Day 1
Published: August 2018 and February 2022

Clear project confusion with a RACI

A RACI chart is a matrix used to assign roles and responsibilities for milestones of a project. Mapping out ownership eliminates the confusion of “who’s doing what?”

Responsible: The team member owning completion.

Accountable: The team member who validates the deliverable before it’s deemed complete.

Consulted: The people who provide input; usually have domain expertise.

Informed: The people who are kept in the loop of project progress.

For example, when Amazon launched Free Prime member 1-day shipping, the following deliverables may be split as:

• Display 1-day free delivery option on eligible orders

  • Product Manager: A

  • Marketing Manager: I

  • Software Developer: R

  • User Experience:  C

• Issue a press release

  • Product Manager: A

  • Marketing Manager: R

  • Software Developer: I

  • User Experience:  C

• Design checkout banner

  • Product Manager: A

  • Marketing Manager: C

  • Software Developer: I

  • User Experience: R

• Write the Press Release Frequently Asked Questions (PRFAQ)

  • Product Manager: R

  • Marketing Manager: I

  • Software Developer: C

  • User Experience: C

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