Source: Bain & Company
Published: December 2019
Holiday Delivery Speed and Reliability
Circulated: December 10, 2019
With holiday shopping in full swing, retail supply chains are squarely in the hot seat. If a product doesn’t arrive on time, customers are disappointed. Amazon continues to delight customers when benchmarked against other mass retailers.
Average number of calendar days from click to door over the holiday season:
Percentage of packages delivered early or on time over the holiday season: