Merchants Rate Top Online Marketplaces (Amazon Drops from #1 Rank in 2018)

Source: EcommerceBytes Published: February 2019 n = 13,000 online sellers

Source: EcommerceBytes
Published: February 2019
n = 13,000 online sellers

Merchants Rate Top Online Marketplaces

Circulated: February 22, 2019

The survey polls sellers on 4 areas: profitability, customer service, communication and ease of use.

Amazon: marketplace with 300M buyers, 100M Prime-ers, and FBA; $43B revenue / year

Bonanza: peer to peer marketplace; $12M revenue / year

Ebay: 179M buyers and 1.2B listings marketplace; $19.7B revenue / year

Etsy: handmade and unique items; $600M revenue / year

Mercari: peer to peer mobile first marketplace; $200M revenue / year

Postmark: marketplace for used apparel; $150M revenue / year

Ruby Lane: curated marketplace for antiques, vintage, and fine art; ~$10M revenue / year

Rank 2018:

  1. Amazon

  2. eBay

  3. Etsy

  4. Ruby Lane

  5. Bonanza

Rank 2019:

  1. Etsy

  2. Ruby Lane

  3. eBay

  4. Mercari

  5. Postmark