Published: May 2020
Netflix Helping Members
Circulated: May 27, 2020
You know that sinking feeling when you realize you signed up for something but haven’t used it in ages? In a blog post, Netflix shared that the last thing they want is for people paying for something they’re not using.
Netflix is now asking everyone who has not watched anything for a year since they joined to confirm they want to keep their membership. If customers don’t confirm they want to keep subscribing, Netflix is automatically canceling their subscription.
“We hope this new approach saves people some hard earned cash.” — Eddy Wu, Product Innovation at Netflix