November 17: One-way and Two-way Doors
Some decisions are changeable and reversible, while others are consequential and nearly irreversible.
Source: AMZN 2015 Letter to shareholders
Published: April 2016
One-way and Two-way Doors
One-way doors: decisions that are consequential and nearly irreversible; should be made methodically, carefully, slowly, with great deliberation and consultation.
Two-way doors: decisions that are changeable and reversible; should be made quickly by high judgment individuals or small groups. If you’ve made a suboptimal decision, you can reopen the door and go back through.
“As organizations get larger, there seems to be a tendency to use the heavy-weight [one-way door] decision-making process on most decisions, including many [two-way door] decisions. The end result of this is slowness, unthoughtful risk aversion, failure to experiment sufficiently, and consequently diminished invention. We’ll have to figure out how to fight that tendency.”
Did you appreciate the fact today?