Published: February 2018
What Makes a Manager Great
Circulated: December 11, 2019
In 2008 a team of Google researchers launched Project Oxygen — an effort to determine what makes a manager great. They learned that eight behaviors are common among the highest performing managers. In 2018, this list expanded to ten.
Note: While Google uncovered what makes a great manager at the company, it doesn’t mean what works for Google managers will work for any organization.
The 10 behaviors of Google’s best managers:
Is a good coach.
Empowers team and does not micromanage.
Creates an inclusive team environment, showing concern for success and well-being.
Is productive and results-oriented.
Is a good communicator — listens and shares information.
Supports career development and discusses performance.
Has a clear vision/strategy for the team.
Has key technical skills to help advise the team.
Collaborates across the company.
Is a strong decision maker.