Let’s continue with the example from yesterday where a large server failure takes down the Amazon.com store.
Great post as always. Don't we need to evaluate the cost of these action items? Thanks
Yes, you're right, Jim. The action items focus on the customer benefit, not the specific implementation.
Great post as always. Don't we need to evaluate the cost of these action items? Thanks
Yes, you're right, Jim. The action items focus on the customer benefit, not the specific implementation.